Customer satisfaction questionnaire

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Company Name (required)

Company Address

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Date Completed (required)

For each question, please indicate your rating of Richard Baker Harrison Limited

How highly do you rate the quality of our sales team?

ExcellentGoodAverageFairPoor

How highly do you rate our Technical Support?

ExcellentGoodAverageFairPoor

How highly do you rate our communication?

ExcellentGoodAverageFairPoor

How highly do you rate our product quality?

ExcellentGoodAverageFairPoor

How well does our order lead-time meet your needs?

ExcellentGoodAverageFairPoor

How well do we achieve on-time delivery?

ExcellentGoodAverageFairPoor

How suitable is our packaging & labelling?

ExcellentGoodAverageFairPoor

How highly do you rate the helpfulness and friendliness of our staff?

ExcellentGoodAverageFairPoor

How highly do you rate the speed of response to enquiries?

ExcellentGoodAverageFairPoor

Overall, how would you rate the service you get from RBH?

ExcellentGoodAverageFairPoor

We are always looking for ways to improve our products and services.

If we haven't succeeded in giving you an excellent service, please let us know how we can improve.

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