Richard Baker Harrison is committed to an on-going program of improvements in its processes which assist to deliver outstanding service to its customers and supplier partners.
We have created a Quality Culture and implemented a Quality System which ensures that all employees work to defined processes that satisfy the requirements of ISO 9001 and have set measurable objectives to monitor this. The Quality System will ensure that:
- All processes are controlled
- All employees are thoroughly trained and competent to carry out the tasks assigned to them
- All employees are aware of the Company’s commitment to Quality
The Quality System is maintained by regular internal audits carried out by the Quality Assurance Manager/ appointed representative.
All systems procedures and practices are regularly reviewed by management to ensure effectiveness, capability and improvements to meet the changes and needs of the marketplace.
All employees are actively encouraged to contribute fully to the above as part of the Company’s TOTAL QUALITY policy.
Richard Baker Harrison is committed to meeting its responsibilities under REACH and other regulatory obligations. As an importer and distributor of the products we supply we liaise with both suppliers and customers to ensure all in the supply chain are fully consulted and informed.